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Protection Plans Warranty

Our website address is: http://c-decor.com

C-Decor recognizes your individual styles and is sensitive to your space and vision for your home. With our experts in choosing products and cut-costs, we help to create a unique space that helps brings your family together at affordable price. We specialized in modern contemporary furnishing and accessories.

Product Guarantee

Our mission is to create beautiful furniture you will enjoy every day. Here are just some of the ways we ensure you get a product you’ll love on the day you receive it as well as many years down the road.

To ensure you are satisfied with your purchase, we offer the following Guarantees and Warranties:

1 Year Protection on Your Furniture

At C-Decor, we stand by the quality of the products we produce. We offer a 1-Year Limited Protection on all structural components soft components for all C-Decor manufactured products. Our protection plan starts from the date of shipping. It covers the original owner and is non-transferable. For our protection to be valid, products must have been used for its intended purpose through normal residential use. Defects resulting from negligence, misuse, abnormal wear and tear cuts, scratches, damage caused by impact or accidents, discoloration, shrinkage, fabric pilling, misshapen filling materials and stains, or if used for commercial purposes are not covered by the protection plan.

Products that have been stored, assembled or installed incorrectly, used inappropriately, abused, misused, altered, or cleaned using the wrong cleaning methods and/or cleaning products, are not covered by the protection plan.

In the event of a warranty claim, C-Decor, at its discretion, will either courier replacement parts to you, ship a replacement to you, or pay reasonable and customary labor rates to repair or replace the defective parts using a repair center designated by C-Decor, you will be responsible for all shipping fees.

Cost of  Protection Plan 

The cost of the protection plan is available in the product’s page if the product has protection plan.

Exclusions

Products that do not explicitly indicate that they are suitable for outdoor use are not covered for damage or defect from outdoor use. Products marked as Final Sale are non-refundable and cannot be exchanged for other items as they are sold in the condition as is. Final Sale items are exempt from regular store policy and are not covered by our warranty. No exceptions will be made for Final Sale items.